Help Center

Welcome to Simplex.lk!

WE SHIP IN SRI LANKA ONLY, OUR DELIVERY CLOSES AT 4.00PM.

Return

  • Tools:

Our warranty does not cover normal wear and tear or breakage. The warranty time is 60 days, and all original packaging needs to be sent back with the item.

  • Batteries:

All batteries come with a three Month warranty as long as the battery does not have more than 30 cycles.

  • Parts:

All our replacement parts have a One Month warranty against manufacturing defects. This warranty excludes all accidental damage during installation or use.

  • Devices:

All our devices come with a 30-day warranty.

GUARANTEED DELIVERY

If you have not received your purchase within 5 days, please contact us.

SHIPPING

We know how important speed is for you. We use Prompt Express to make sure your packages arrive fast and safe.

CUSTOMER SERVICE HOURS AND CONTACT INFO

We are here to help! If you ever have any questions about our products,
orders, or any other service, call us or drop us a line.